Solutions & Integrations
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Virtual Receptionist
If your are a small business or just starting, Millennia Solutions offers strategic solutions so that your business has an enterprise-level presence at your disposal. We can be your virtual receptionist or transfer calls to your service department with seamless integration. Our contact specialists are educated to evolve into any role in your company. We also have professional greetings in which the caller can choose between English and Spanish prompts and IVR (Interactive Voice Response) features. Surveys Need a survey? With our customized web solution we can implement any type of survey for your business needs. Results can be sent automatically or retrieved via our web portal. Other Services Cannabis Industry support Information Center Appointment Scheduling Appointment Confirmation Order Taking Voicemail Toll free, Local & International Numbers CRM & Business Tools Integration Quality Assurance |
Bilingual Contact Specialists Our cordial Multilingual Contact Specialist will make all of your business interactions efficient and effortless. Since our company is located in Puerto Rico, our contact specialists are more than proficient and fluent in both English and Spanish languages. Answering Service Our contact service it at your disposal 24 hours-7 days a week. Our value is the best in the communications market and our prices are the most competitive with no credit checks and no annual contracts. Service Dispatch Does your business have an On-call rotation? Our live contact specialists will call and deliver each message at any time based on your business needs. 24/7 Emergency Dispatch Our system has call distribution features which guarantees all your calls will be attended with efficiency and fast blazing accuracy. With over 50 years of customer service in the healthcare and communications industries you can rest assured you will receive all your information on a timely manner. Web Portal & Call Recording Need to verify your messages? Check out our 24 hour secure web portal where you receive your messages from any device at any time. You will receive messages via text or email to any of your available communication devices. All of your calls are recorded instantly with our state of the art system. Your calls are recorded with clearest sound available. |